Yes, we ship all over the world. Delivery rates will vary depending on the item(s), weight and destination, and will be shown at checkout.
It depends on where you are. We aim to process and ship your order in 2-3 days. UK orders usually take around 2-3 days, with International orders varying due to your location but generally between 4-10 days.
For UK orders we use Royal Mail 1st Class Delivery and for all International orders we use Standard International Delivery.
Product
All our products come wrapped in tissue paper and are shipped in a sturdy, cardboard-backed envelope. As part of our commitment for a greener Duke and Rabbit, all of our greeting cards come without cellophane bags.
If you wish to cancel your order please contact use on hello@dukeandrabbit.co.uk with your order number. Orders can only be cancelled if they haven't been dispatched.
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly with your order number and we’ll take you through the process.
Yes please! All our cards can be recycled as normal and use FSC-Certified paper which is sustainably sourced. The majority of our packaging can also be recycled and we're working hard to reduce/replace further the bits we do currently use.
Other
You can contact us through our contact page. We will be happy to assist you.
